Shipping policy

Thank you for shopping at John William Jeweller. We are committed to delivering your jewellery safely and on time.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not shipped or delivered on weekends or public holidays.

During high demand periods, processing may take slightly longer.

Estimated delivery times:

These timeframes are estimates and may vary due to customs or courier delays.

Shipping charges are calculated at checkout based on your location.

We may offer free shipping promotions from time to time.

Once your order is shipped, you will receive a tracking number via email.

Tracking updates may take up to 48–72 hours to appear.

International orders may be subject to customs fees, import taxes, or duties.

These charges are the responsibility of the customer.

If your order is delayed or appears lost, please contact us and we will assist in resolving the issue with the courier.

Email: info@johnwilliamjeweller.com
Website: johnwilliamjeweller.com